| FAQs |
|
| 1. What are the payment options for commissions? |
| 2. What is the minimum transfer amount? |
It is economically ineffective to transfer very small sums
via bank transfer. Therefore commissions are credited to your account until they
reach the minimum transfer amount. After the sum of your commissions reaches or
exceeds the minimum transfer amount we will transfer you the commissions within
30 calendar days' period on your request. The minimum transfer amount is USD 100
CDN 100.
| 3. What is commissions clearance? |
To protect credit card holders and prevent affiliate system
abuse we will withhold payment of referral fees until they are cleared. All
orders for the previous month are automatically cleared on the 30-th day of the
next month.
| 4. Do I have to wait until my commissions reach the minimum transfer amount before I can pay with my commissions for your products or services. |
No. Any positive credit (cleared commissions) can be used for
purchasing our goods and services. If the credit for your commissions is not
enough to pay for the product or service you wish to order you can partially pay
for order with your credit and the rest of your sum with your credit card.
| 5. How can I check if my affiliate code works correctly? |
If you wish to ensure that the system properly tracks
customers coming from your site wait until your Partner site is approved by our
representative, put affiliate link code on your web site and click on it. Then
login into your affiliate account and check if value of "Click through" counter
for your Partner site increased.
| 6. I operate more than one web site. Do I need multiple Affiliate accounts? |
No. You can have multiple sites as an Affiliate. You can have one Affiliate account with us that will include all your sites. You can track the progress of each site separately but all commissions are added to your single affiliate account.
| 7. What about product returns? |
If a user returns a product for a refund, or if credit card charges are reversed due to a dispute or credit card fraud, your account will be debited for any commission earned on that transaction.